Frequently Asked Questions

Currently we do not offer online shopping but hope to be able to provide this service in the future.

We will ship with a shipping company and customer is responsible for shipping cost and brokers fees. Contact store for more info

We pride ourselves on helping our clients find that special piece they are searching for through the many suppliers we use.

Yes we provide this service and deal with top notch, high quality Canadian made companies to provide you with the best.

At Urban Cottage we love all things Christmas. We completely transform our store into a Christmas wonderland. We want to help you transform your home for this special time of year. From mid Oct – Jan you will find all things Christmas.

We are open 6 days a week and closed on Mondays. We use this day to recharge, complete maintenance in the store, shop at suppliers and so forth.

Yes we do offer furniture delivery to your home. Pricing is based on distance and size of delivery.

Yes we will place your gifts in an Urban Cottage gift bag with tissue paper or we can cello wrap.

Our return policy is exhange or an in-store credit only.